ZippySolutions receives good notes of their clients
A survey has served to verify which are the strongpoints of products of the company/signature to the eyes of their adressees
Cordiality of the personnel and fulfillment of the terms jeopardizes of delivery, strongpoints of ZippySolutions. The company/signature has realized a survey between its clients and a twenty of them has complimented the questionnaire. The results reflect that those two aspects are the best one valued.
The sounding raised 12 questions that the people in charge of companies scored from the one to the five. The 20 survey marked the square corresponding to the four or the five in which to the treatment received on the part of the personnel it talks about, and they did it to 16 in the matter of fulfillment of terms.
Other sections of 12 answers or with four or five points were more regarding previous the commercial advising to the order, the effectiveness in the attendance in the administrative area, the valuation of the given design and the quality of served.
Reason why it is come off his answers, the most important stumbling block to the one than the clients have faced has been the one of the understanding of the given technical documentation: 9 of 20 have given a notable or a substitute to ZippySolutions in that sense and other six has given approving him.
The quality, in which the satisfaction of the client plays an important role, is one of the most important bets of the company/signature, that counts on seal ISO 9001:2000 and corresponding marchamo of Registrada Company who grants to the Spanish Association of Normalization and Certification, AENOR.